| Written by Diana, on 18-06-2007 22:36 |
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COSTCO.COM SUCKS!!! I ordered the Q1 Ultra on 6/16 and on 6/17 I receive the following email:
<<
===============================================================
NOTE: This e-mail has been automatically generated. If you have
questions, visit http://www.costco.com/CustomerService/EmailUs.aspx
-- if you reply to this e-mail, it will not be received.
===============================================================
Dear Diana *******,
Thank you for your order with www.costco.com. Unfortunately,
the order you placed has been cancelled.
This cancellation occurred at your request, or due to some
type of informational error (such as an invalid address,
invalid credit card number, or some other incomplete or
incorrect data).
--------------------------------------------------------------
If the cancellation was due to an error, please verify that
you have not mis-keyed any of the following information:
--------------------------------------------------------------
+ Incorrect credit card number and/or expiration date.
+ Incorrect credit card billing information
(It must be entered exactly as it is on your credit card
billing statements)
+ The credit card number originally entered on your order is
no longer valid.
+ Invalid city, state, zip code combination.
Costco may have attempted to contact you to verify this
information.
Otherwise, your credit card company may have declined to
process due to the following reasons:
+ You have exceeded a daily purchase limit set by your bank
Please contact your bank directly for further information.
+ Your bank needs to verify additional information with you
for security purposes. Please contact your bank directly for
further information.
Costco is unable to reinstate this order. To place a new order,
please return to www.costco.com
==============================================================
Please keep this e-mail for future reference. If you have any
questions, visit http://www.costco.com/CustomerService/EmailUs.aspx
-- do not reply to this e-mail, as it will not be received.
Thank you.
>>
HOW THE HELL AM I SUPPOSED TO FIX THE ORDER IF THEY DON'T TELL ME WHAT'S WRONG WITH IT????? It's some bull-shit reason because I used the EXACT SAME information as I did last time I ordered except my credit card exipration dates have changed, which I updated correctly. I reviewed ALL OF MY INFORMATION and it's all correct, and my bank doesn't check or verify orders until AFTER they have been made and ONLY IF they appear fraudulent which there's no way this one would have. This is such bull shit!!!!! I hate Costco. The only possible difference is my credit card has one spelling of my street and because that spelling does not match the USPS standard for the street, costco automatically changed it to a different spelling which is not my fault, it's theirs and not in my control.
I re-ordered with PCNation.com, total $1323.58 which is like $1.60 more than Costco and I'll get it Wednesday (hopefully).
Last update: 18-06-2007 22:36
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